Ordering
Ordering terms
The path to a unique portrait of your pet is simple and personal.
Five steps
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Choosing the photo and your wishes
To begin I need one or more photos. For the best result, please make the photo as good and as detailed as possible — only then can I capture the character and the details precisely.
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Agreeing on the details
Once I have reviewed the photo, we agree on all the details, the final price and the estimated timeframe.
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Painting by hand
Once you confirm the order and pay the 50% deposit, I begin painting. (The time needed depends on the complexity of the motif and its details.)
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Seeing the progress
Because I want you to be happy with the result, I send you progress photos during the work as needed or on request, so you can see the portrait taking shape.
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Delivery to your address
When the portrait is finished and the balance has been paid, I pack it carefully and securely and send it to your address.
If you order a painting with a different motif (nature, landscape and so on), the whole process of ordering, payment and delivery works in exactly the same way.
Payment
Payment is possible by bank transfer or in cash upon personal pickup. Before the work begins you always receive a final, binding quotation, so there are no hidden costs whatsoever.
A 50% deposit is due when you confirm the order; the remaining 50% is paid once the painting is finished – before the parcel is dispatched if it is sent by post, or on collection if you pick it up in person.
Shipping within Slovenia is included in the price for orders over €100; below that amount it is charged according to the Pošta Slovenije price list. Shipping abroad is charged according to the delivery price list that applies to the country in question.
Copyright
As the artist, I reserve the right to use photographs of the portrait for promotion on my website and social media (unless we agree otherwise). The portrait is intended for personal use.